Kenneth Mitchell and Cathy Vuong Appointed to New Leadership Positions; Paul Mak, Formerly New York Region Executive, Becomes Business Development Director

November 25, 2019 – New York, NY – Popular Bank, a subsidiary of Popular, Inc. (NASDAQ: BPOP) and one of the nation’s premier banks, is pleased to announce a series of senior executive appointments effective January 1, 2020. Chief Operating Officer Manuel Chinea named Kenneth Mitchell Head of Commercial Banking for the New York Metro area and Cathy Vuong Head of Retail Banking operations in New York and New Jersey. As part of this announcement, Paul Mak, formerly New York Metro Region Executive, will transition to the new role of Business Development Director.

Mitchell, who has been with Popular Bank for more than five years, most recently served as Senior Vice President and Director of Middle Market and Health Care Lending. In his new role as Head of Commercial Banking, he will additionally oversee the Bank’s Commercial Real Estate lending teams and serve as a member of the Senior Management Team.

Vuong joined Popular Bank with more than 20 years of banking experience in November 2018 as Senior Vice President and Division Manager of U.S. Bank Transformation, leading product, marketing, customer experience, and cash management operations. Her new responsibilities include overseeing retail banking operations in New York and New Jersey. She will continue to serve as a member of the Senior Management Team. Prior to joining Popular Bank, she held several senior roles at Bank of the West/BNP Paribas, most recently serving as Senior Vice President, Head of Business and Compliance Transformation.

“Ken, Cathy and Paul are enormously talented and dedicated team members. They truly embody our values and fully support our vision to drive us forward as a premier financial institution serving the diverse needs of our customers, communities and partners,” said Chinea. “Their efforts continue to further our vision of leveraging our institutional depth while delivering high touch service. I’d like to personally congratulate them on their success, and I look forward to working with them in these new capacities.”

Most recently serving as Popular Bank’s New York Metro Region Executive, Mak will assume the role of Business Development Director and continue as a member of the Senior Management Team. Mak, who oversaw both the commercial banking and retail banking operations across the New York Metro region, including a network of 40 retail branches and three lending platforms, will be responsible for providing support to Popular Bank’s business development efforts across New York and New Jersey.

“Paul is an invaluable member of our team who has helped us to expand, enhance our capabilities and achieve new milestones during his time with Popular Bank,” said Chinea. “I want to thank him for his tremendous contributions over the past five years and his willingness to postpone retirement and stay with us a bit longer in support of our strategic business goals.”

About Popular Bank

Popular Bank is the mainland subsidiary of Popular, Inc. (Nasdaq: BPOP), which ranks among the top 50 U.S. banks by assets. Popular, Inc. brings more than 125 years of success in banking, driven by integrity and values. Popular Bank leverages its financial expertise to enable customers to focus on what matters most. Leveraging its institutional depth, Popular Bank works side-by-side with business and retail customers delivering competitive business and retail offerings including Retail and Private Banking, Commercial Lending, Mortgage Services, Association Lending, Healthcare financing, and Middle Market banking. Popular Bank has branches in New York, New Jersey, and Florida, and provides 24/7 digital banking solutions and access to 55,000 ATMs through the Allpoint network.¹

To learn more, visit PopularBank.com or call 1-800-377-0800. Find out more about Popular Bank’s commitment to community service at PopularBank.com/About-us/.